Emperador Hotel - Madrid

Gran Via 53, Madrid, Spain, 28013  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Emperador Hotel - Madrid

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Seasonal outdoor pool

 Fitness/Gym

Fitness center

 Spa and relaxation

Spa & wellness center

Solarium

Reflex massage

 Food/Drinks

Restaurant

Poolside snack bar

 Meeting facilities

Meeting room

Overview

The Emperador is a prime hotel placed right in the middle of the bustling life of Madrid in one of its most prestigious areas of Gran Via. Shopping, restaurants and nightlife are literally on the doorstep; magnificent Plaza Mayor, Plaza de Espana and cultural Mecca of Paseo del Arte with Prado, Thyssen and other museums and galleries are a short walk away. Contemporary establishment of the hotel has sleek interior design supplemented with art works and a welcoming atmosphere created by the courteous staffs. The top-notch amenities and recreational venues will make your stay truly unforgettable. Spacious air conditioned and sound proofed rooms are maintained in classical style with period furniture and chandeliers. Each of them is appointed with private bathroom, hairdryer, bathrobes, work desk and separate sitting area, wardrobe, satellite LCD TV, Wi-Fi, phone, safe, and mini-bar. A free buffet-style breakfast consists of a wide variety of the most qualitative hot and cold items charging you with energy for the whole day. The hotel disposes of a bar and cafeteria. A pride of the hotel is its spectacular rooftop swimming pool with sun terrace and loungers offering panoramic views of the city. There are also fitness area, SPA treatments and sauna to unwind a fatigue of an eventful day. The hotel facilities are as follows: parking, business services, meeting rooms, hairdresser, shop, laundry and concierge. If you are after a centrally located hotel combining a charm of old times and comfort of the 21st century, the Emperador is right what you’re looking for.

Year renovated:   2012.  Number of rooms:   232.

Dining options

The hotel offers a buffet breakfast at the price of EUR 20.90 per person per night. 

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Facilities

General

  • Free Wi-Fi
  • Paid on-site parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Sundry/Convenience store
  • Souvenir shop
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • No parking available.

Sports & Fitness

  • Fitness center

Services

  • City shuttle service
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Paid breakfast
  • Breakfast room
  • Restaurant buffet
  • Poolside snack bar
  • Cafe
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Exhibition space
  • Conference room
  • Meeting/Banquet facilities
  • Projector

Children's facilities

  • Cribs available

Leisure facilities

  • Seasonal outdoor pool
  • Spa & wellness center
  • Solarium
  • Sauna
  • Sun terrace
  • Leisure/TV room
  • Television in lobby
  • Reflex massage

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Central heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Dressing area
  • Rooftop terrace
  • Balcony
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Separate tub and shower
  • Room toiletries
  • Hair dryer
  • Slippers
  • Bathroom telephone

Media

  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  12 am

Check-Out

  • until  12 pm

Children and extra beds

  • One child under the age of 2 may stay for free in a crib. 
  • One child under the age of 10 may stay at the price of EUR 16.50 per person per night in an extra bed. 
  • Older children/adults may stay at the price of EUR 38.50 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Emperador Hotel - Madrid Madrid location
Show big map »

Hotel Address:

Gran Via 53, Madrid, Spain, 28013

Get directions
City Center
  • Madrid
    300 m
Airports
Train Stations
  • Atocha's Train Station
    2.0km
  • Estacion de Chamartin
    6.0km
Underground stations
  • Callao
    300 m
  • Sol
    600 m
Restaurants
  • Sirena Verde (cuisine: Seafood, Spanish)
    70 m
  • Nebraska (cuisine: European)
    30 m
Parks
  • Jardines de Sabatini
    530 m
Beaches
  • Bolonia Beach
    230 m
Hotel information
  • Check-In:
    from  12 am
  • Check-Out:
    until  12 pm
  • Year renovated:
    2012
  • Number of rooms:
    232

Hotel Awards

SpanishHOTEL AWARDSRecommendedMadridEmperador

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge

Rooms and availability

Emperador ClassicEmperador Classic
Classic
Bed type: Double Bed or 2 Single beds or Double beds
Size: 27m2
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

Enjoy our elegant room fully equipped with modern facilities and consists of one Double bed and combining classic features with modern amenities.

Room facilities
    Emperador ClassicEmperador ClassicEmperador Classic
    Classic
    Bed type: Double Bed or 2 Single beds or Double beds
    Size: 27m2
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Private bathroom
    • — Less information+ More information

    Enjoy our elegant room fully equipped with modern facilities and consists of two Twin beds and combining classic features with modern amenities.

    Room facilities
      Emperador ClassicEmperador Classic
      Classic
      Bed type: Double Bed or 2 Single beds or Double beds
      Size: 27m2
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Private bathroom
      • — Less information+ More information

      Enjoy our elegant room fully equipped with modern facilities and consists of one Double bed for single occupancy and combining classic features with modern amenities.

      Room facilities
        Emperador Business Classic
        Business Classic
        Bed type: Double Bed or 2 Single beds or Double beds
        Size: 27m2
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Private bathroom
        • — Less information+ More information

        Modern designed room includes a bedroom, convenient working area and sitting area. Bathroom is equipped with modern facilities.

        Room facilities
          Emperador ClubEmperador Club
          Club
          Bed type: 1 Single bed or Double or Twin beds or Double Bed
          Size: 27m2
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Bathtub
          • — Less information+ More information

          The clients of this room type will have free access to the Club Emperador, a V.I.P. area, spacious and comfortable with impressive views over the Gran Vía with a self-service snack-bar and other amenities.

          Room facilities
            Emperador Premium View RoomEmperador Premium View RoomEmperador Premium View Room
            Premium View Room
            Check Prices
            — Less information+ More information

            This tastefully decorated room with the best views of Old Madrid. Our modern room is decorated in gray and is ideal for relaxation.

            Emperador Junior Suite Junior Suite Free breakfastEmperador Junior Suite Junior Suite Free breakfastEmperador Junior Suite Junior Suite Free breakfast
            Junior Suite
            Check Prices
            — Less information+ More information

            Facing to Gran Via street, the Junior Suite offers a very special touch to our guest’s stay. Very spacious and cozy, this room features automatic wake-up call service, work desk and bathroom with modern facilities.

            Emperador Corner Junior Suite Junior Suite Free breakfastEmperador Corner Junior Suite Junior Suite Free breakfastEmperador Corner Junior Suite Junior Suite Free breakfast
            Corner Junior Suite
            Check Prices
            — Less information+ More information

            Situated on the corner of each floor.Facing to Gran Via street, the Junior Suite offers a very special touch to our guest’s stay. Very spacious and cozy, this room features automatic wake-up call service, work desk and bathroom with modern facilities.

            How to reach hotel

            hotel Emperador Hotel - Madrid Madrid location
            Show big map »

            Hotel Address:

            Gran Via 53, Madrid, Spain, 28013

            Get directions
            City Center
            • Madrid
              300 m
            Airports
            Train Stations
            • Atocha's Train Station
              2.0km
            • Estacion de Chamartin
              6.0km
            Underground stations
            • Callao
              300 m
            • Sol
              600 m
            Restaurants
            • Sirena Verde (cuisine: Seafood, Spanish)
              70 m
            • Nebraska (cuisine: European)
              30 m
            Parks
            • Jardines de Sabatini
              530 m
            Beaches
            • Bolonia Beach
              230 m
            Hotel information
            • Check-In:
              from  12 am
            • Check-Out:
              until  12 pm
            • Year renovated:
              2012
            • Number of rooms:
              232

            Hotel Awards

            SpanishHOTEL AWARDSRecommendedMadridEmperador

            According to guest reviews, the hotel has been rated as
            Best Luxury Hotels in Spain

            Use Badge

            Emperador Location

            Legend
            • Current hotel
            • Hotels nearby
            • Other hotels
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            What's nearby

            Tourist attractions

            • Plaza de Espana - 100 m
            • Downtown - 200 m
            • Plaza Mayor - 500 m
            • Puerto del Sol - 600 m
            • Royal Palace - 700 m

            Popular areas

            • City Center - 200 m
            • Calle Princesa - 500 m

            Places of interest

            • plaza maria soledad acosta - 200 m
            • plaza d'Espana - 300 m
            • Discoteca Palace Madrid - 300 m
            • Plaza de España Jardines de Ferraz - 400 m
            • Plaza de Oriente - 500 m
            • Casa del Ratoncito Pérez - 500 m
            • El oso y el madroño - 600 m
            • Plaza Mayor Madrid - 600 m
            • La Puerta del Sol - 600 m
            • Plaza Mayor et Puerta del sol - 600 m
            • Puerta del Sol Madrid - 600 m
            • Plaza Castilla - 600 m

            Convention centers

            • Madrid Convention Center - 400 m

            Shopping areas

            • Fnac - 400 m
            • El Corte Ingles - 500 m

            Amusement

            • cortylandia - 400 m

            Monuments and Landmarks

            • Monasterio de las Descalzas Reales - 400 m

            Museums

            • Museo Cerralbo - 600 m

            Universities, Institutes

            • El Senado - 400 m

            Theaters

            • Lope de Vega Theatre - 100 m
            • Teatro Real - 400 m

            Underground stations

            • Callao - 200 m
            • Sol - 500 m

            Local Attractions

            • Prado Museum - 1.6km
              Calle Ruiz de Alarcon 23, Madrid
            • Central Bank of Spain (Banco de Espana) - 1.5km
              Paseo del Prado s/n, Madrid
            • Army Museum (Museo del Ejercito) - 1.5km
              Mendez Nunez, 1, Madrid
            • National Library of Spain - 1.5km
              Paseo de Recoletos, 20, Madrid
            • The Moorish Garden - 1.5km
              Paseo Virgen del Puerto s/n, Madrid

            Near the hotelNear the hotel

            • Monastery of Santo Domingo de Silos - 230 m
              Santo Domingo de SilosSpain
            • Alto de Garojonay - 230 m
              La GomeraSpain
            • La Central de Callao - 300 m
              Postigo de San Martin 8, Madrid
            • Estacion de Chamartin - 350 m
              MadridSpain
            • Bolonia Beach - 230 m
            • Chueca - 260 m
              MadridSpain
            • Monasterio de la Encarnacion - 340 m
              Plaza de la Encarnacion 1, Madrid

            Restaurants Nearby

            • Sirena Verde - 70 m

              Address: Calle Gran Via, 62
              Phone: +34 915472149

              63% likes this, based on 141 reviews
              Cuisine: Seafood, Spanish
              Price Range: CAD 1 - CAD 95

            • 40 cafe - 30 m

              Address: Gran Via 55
              Phone: 91 758 77 76

              Cuisine: American, Italian, Spanish, Mexican
              Price Range: CAD 1 - CAD 33

            • Don Jamon - 50 m

              Address: Gran Via, 60
              Phone: 915 599 825

              57% likes this, based on 61 reviews
              Cuisine: Spanish

            • Nebraska - 30 m

              Address: C/ Gran Via , 55
              Phone: 91 547 16 35

              60% likes this, based on 70 reviews
              Cuisine: European
              Price Range: CAD 19 - CAD 36

            • Paraiso del Jamon - 40 m

              Address: Via San Bernardo 8

              62% likes this, based on 68 reviews
              Cuisine: Spanish

            Hotel information
            • Check-In:
              from  12 am
            • Check-Out:
              until  12 pm
            • Year renovated:
              2012
            • Number of rooms:
              232

            Hotel Awards

            SpanishHOTEL AWARDSRecommendedMadridEmperador

            According to guest reviews, the hotel has been rated as
            Best Luxury Hotels in Spain

            Use Badge

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            Emperador Reviews

            Guest reviews are submitted by our customers after their stay at Emperador

            Average guest rating

            7.8out of 10
            Excellent
            Based on 1111 reviews

            Rating by category:

            Service
            8.0
            Location
            10.0
            Rooms
            9.0

            Individual guest reviews

            • Older travelers
              7.4

              The locality/ near to shops, metro and restaurants. A good central location for all galleries.

              We found the staff quite disinterested in us. We were not asked when booking out if we had enjoyed our stay and it all seemed too much trouble to even smile. The security personnel also were disinterested . The doorman never acknowledged our presence when arriving or leaving.

            • Older travelers
              6.4

              Nothing special. The night vigile ( a lady) was very helpful when she noticed my nose was leaking blood.

              1 / the pleasant part of the dining room (with windows onto the street) reserved for a seminar, so that the remaining part was blind and bleak 2/ buffet Emperador booked at additional 5 €uros. We skipped it just on the principle we did not like the scheme, although the buffet looked attractive.

            • Couple
              5.8

              Excellent location. Santo Domingo metro station outside the front door of the hotel.

              Room was very small and outdated. The floor looked like it had not been vacuumed. Asked for an iron on the second night and was told that there would be a €9 charge. In my opinion this is more like a 3 star hotel rather than a 4 star.

            • Older travelers
              10.0

              We liked everything. Great location for sightseeing,the staff were lovely and the pool was a great way to end each afternoon.

              The only thing that did annoy me was 5 euro for a little bottle of coke at the pool

            • Group of friends
              3.2

              The only thing I liked was the swimming pool and the terrace on the roof floor, but it is always packed, so you can't use it when itis nice outside.

              I did not like lots of things in this hotel. I regret that I wasted my money staying at this hotel. For my next trip I will surely find another place with better service for the same money. Lets start with the reception: very strange bunch of old grumpy men. Breakfast room ambiance is very poor although waiters were fine. Gym and swimming pool are open only between certain hours, so if you want to do your exercise at 7am, it is not possible as the gym/swimming pool open after 9 or 10am. Another important issue - security. First night, the cleaning personal used by mini bar. I did not feel safe, and aklways had to think to "hide" my personal items of value, because I was not sure if they start with the mini bar they could well take my camera, or my laptop, etc. I did not see any action from the reception after my complaint. I was worried until the end that they would charge me for the mini bar... I don't think it was right to make me feel that way during my vacations!!!! The carpet must not have been vacuumed for days, as I had very bad allergic reaction.. I was fine outside my room. When you lay down your head on the pillow you will hear the subway train that passes just under the building.. Just look for another place for the same money. You'll find much better

            • Single
              7.8

              I most certainly liked the location, on the Gran Via, a few minutes from the very central Callao metro station and a walk from the buzzy Chueca district. And The facilities were superb, with a very decent sun lounge on the roof, equipped with a large pool. It cannot be underestimated how hot it is in Madrid in summer, and how pleasant it is to be able to dip in the pool. Pool is open until 7pm most days, and seem to feature longer opening hours on Thursdays, when it stays open until 10pm with a bar. The hotel also seemed to advertise a gym, which unfortunately I did not get to check out. The rooms are large - by central Madrid standards and nicely fitted.

              I am not the biggest fan of the dark mahogany furniture, which strides with the extra hot weather. I suppose that the hotel exudes old-school glamour. It is an old 4-star hotel, after all. If you, like me, like more modern fittings, there are probably better places in Madrid to turn to. But nonetheless, the hotel was very pleasantly appointed and with plenty of extra facilities to make up for the old (but perfectly kept) decor.

            • Group of friends
              10.0

              Very close to shops and restaurant, staff where very friendly and helpfull

              Breakfast very expensive

            • Family with children
              8.2

              The location is perfect, including walking distance to the main metro stations.

            • Group of friends
              9.6

              The swimming pool is great and the staff at the bar are very very kind, funny and smart.

            • Couple
              9.2

              The swimming pool and the room. The location is also perfect for shopping and close to dining area.

            • Family with children
              8.8

              Location is excellent - in the city centre- staff are friendly Clean and comfortable room

              No free wifi No complimentary coffee and tea Noisy at time from the main road

            • Group of friends
              10.0

              The Emperador is an excellent hotel. It has great facilities and a particularly good roof top pool, lounge and bar area which is a great asset in the centre of the city. I highly recommend this hotel.

            • Group of friends
              9.2

              Super friendly and helpful staff. Excellent with the rooftop garden with a decent size swimming pool - great for kids during siesta.... Location could hardly be better! Would deifinitely consider to come back to this hotel.

              Breakfast buffet was rather expensive - 20 Euro which was the same price for young children. Ended up having our breakfast in nearby place with a more limited menu. But apart from this - everything was really good!

            • Older travelers
              8.8

              The roof top pool was the big selling point, so lovely after sight seeing and the views were excellent. Staff were very friendly and helpful. Great central location, prices of drinks in the bar very expensive and a negative is that Internet is extremely expensive and slow - try to improve this area please

              Internet access too slow and too expensive for a 4 star hotel, you should make it free. Also breakfast at €22 per person is ridiculous, we all went out for breakfast due to your high prices.

            • Family with children
              10.0

              We only stayed one night. I was traveling with my college age daughter. When the bellman brought us to the room, he saw that there was a double bed and immediately asked if we preferred 2 beds. He was able to show a room a few doors away with 2 beds. It was slightly smaller, but the 2 beds were much better. As my booking said double or 2 beds, we were prepared to share the double bed. The room was completely quiet, and extremely comfortable with all amenities we needed.

              Would have liked a piano player in the lobby bar. Wifi was expensive.

            How to reach hotel

            hotel Emperador Hotel - Madrid Madrid location
            Show big map »

            Hotel Address:

            Gran Via 53, Madrid, Spain, 28013

            Get directions
            City Center
            • Madrid
              300 m
            Airports
            Train Stations
            • Atocha's Train Station
              2.0km
            • Estacion de Chamartin
              6.0km
            Underground stations
            • Callao
              300 m
            • Sol
              600 m
            Restaurants
            • Sirena Verde (cuisine: Seafood, Spanish)
              70 m
            • Nebraska (cuisine: European)
              30 m
            Parks
            • Jardines de Sabatini
              530 m
            Beaches
            • Bolonia Beach
              230 m
            Hotel information
            • Check-In:
              from  12 am
            • Check-Out:
              until  12 pm
            • Year renovated:
              2012
            • Number of rooms:
              232

            Hotel Awards

            SpanishHOTEL AWARDSRecommendedMadridEmperador

            According to guest reviews, the hotel has been rated as
            Best Luxury Hotels in Spain

            Use Badge